Vulnerability Remediation and Patching Support Technician

Company Description

Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services.

If you’re looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy “Mission First, Customer Always".

We are certified in ISO 9001:2015, ISO 20000-1:2018, and ISO 27001:2022; CMMC Level 2 certified; and appraised at CMMI Maturity Level 3 for Services and Development.

Job Description

Link Solutions is seeking a Vulnerability Remediation and Patching Support Technician to join our team at Adelphi, MD.

• Must be a US Citizen 
• Must have an active DoD Top Secret Clearance.
• Non-remote (relocation incentive available)

The Vulnerability Remediation and Patching Support Technician will be responsible for managing patch deployment and vulnerability mitigation in accordance with DoD and ARL IT policies at the Army Research Laboratory in Adelphi, MD. Join a team of dedicated professionals at an industry-leading organization, where you will have the opportunity to work on innovative projects that contribute to national security. This position offers significant opportunities for career advancement and professional growth while supporting critical missions and operations. 

Job Responsibilities:

• Perform enterprise-wide vulnerability scanning, assessment, and remediation.
• Coordinate and execute OS and third-party software patching across Windows, Linux (RHEL), and macOS platforms.
• Maintain and apply Security Technical Implementation Guides (STIGs) compliance baselines to all managed systems.
• Document and report on remediation progress, ticket closure, and mitigation activities to cybersecurity leadership.
• Work closely with system administrators to ensure minimal service disruption during patching and remediation.
• Implement automation tools and scripts to streamline patch management and reduce response times.
• Monitor patch release cycles, evaluate impact, and prioritize updates based on CVSS and mission-criticality.
• Support remediation audits and inspections by ensuring all systems are documented, compliant, and up to date.
• Maintain detailed logs and dashboards tracking patch status, exceptions, and vulnerability risk levels.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. 

Qualifications

• U.S. Citizen with an active DoW Top Secret Clearance.
• Five (5+) years of relevant experience or a BA/BS Degree with two (2+) years of experience working in an IT or Service Desk environment.
• IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.).
• Must obtain a computing environment certification within 6 months of hire.
• Demonstrated experience with patching tools (e.g., WSUS, SCCM/MCEM, Red Hat Satellite, JAMF, or Ansible).
• Ability to manage complex remediation plans across a heterogeneous IT environment.
• Experience writing and modifying automation scripts (e.g., PowerShell, Bash, Python).
• Familiarity with vulnerability scanning tools (e.g., Tenable.sc/Nessus, Qualys, OpenSCAP).
• Experience creating and modifying documentation for technical processes and procedures.

Preferred:

• Strong understanding of DoD cybersecurity compliance requirements and tools (STIGs, SCAP, RMF).
• Information Technology Infrastructure Library (ITIL) v4 certification
• Platform-specific certifications preferred (e.g., RHCSA, MCSA, MCP)
• Experience with incident management within the ServiceNow Information Technology Service Management (ITSM) platform.
• Proficiency with Microsoft Office products.
• Experience working in a Department of Defense (DoD) environment.
• A problem solver and troubleshooter who thrives in resolving complex problems.
• Strong self-starter requiring minimal supervision.
• Excellent communication skills (written and oral) and interpersonal skills.
• Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks.

Salary Range: $57,000 - $96,000

Several factors influence the final salary or hourly rate, including but not limited to contract wage determinations, relevant work experience, role-specific skills and competencies, geographic location, educational background, certifications, and federal government contract labor categories.

Additional Information

Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation incentive program, certification reimbursement program, retirement, and more.

Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.