Networking and Audio Visual Cable Support Specialist

Company Description

Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services.

If you’re looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy “Mission First, Customer Always".

We are certified in ISO 9001:2015, ISO 20000-1:2018, and ISO 27001:2022; CMMC Level 2 certified; and appraised at CMMI Maturity Level 3 for Services and Development.

Job Description

Link Solutions is seeking a Networking and Audio-Visual Cabling Support Specialist to join our team at Adelphi, MD.

• Must be a U.S. Citizen with an active DoW Secret Clearance.
• Non-remote (relocation incentive available)

Our Networking and Audio-Visual Cabling Support Specialist will play a critical role in installing and maintaining data and audiovisual (AV) communications. You will be responsible for installing and maintaining cabling and audiovisual (AV) systems. enterprise network architecture, Layer 2/3 switching, routing protocols, and network security standards at the Army Research Laboratory in Adelphi, MD.  

Join a team of dedicated professionals at an industry-leading organization, where you will have the opportunity to work on innovative projects that contribute to national security. This position offers significant opportunities for career advancement and professional growth while supporting critical missions and operations. 

Job Responsibilities:

• Monitor and respond to hardware and software issues within the technical control facility.
• Install, terminate, label, and test network and AV cabling, including fiber optic, Cat5e, and Cat6A cables.
• Assist with the installation of terminals, audiovisual equipment, and associated hardware.
• Conduct physical layer troubleshooting for connectivity issues and signal degradation.
• Maintain cable management practices to ensure neat, organized, and secure cable runs.
• Document cabling infrastructure changes, updates, and network maps.
• Use tools for signal testing, certification, and fault detection.
• Collaborate with IT and infrastructure teams to ensure optimal network and AV performance.
• Support server/network hardware installation as needed.
• Ensure compliance with BICSI, DoD, and ARL standards for physical layer infrastructure and security.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job

Qualifications

• U.S. Citizen with an active DoW Secret Clearance.
• Must have a BA/BS Degree or an AA in computer science or information technology with two (2+) additional years of experience.
• IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.).
• Ability to plan and implement large-scale network configurations and upgrades while minimizing downtime.
• Familiarity with copper and fiber cabling standards, color codes, and cable testing procedures.
• Experience supporting audiovisual systems (projectors, video conferencing, display setups).
• Ability to interpret technical drawings, wiring diagrams, and floor plans.
• Knowledge of network management and monitoring software tools.
• Understanding of network communications in multi-protocol environments.
• Proficiency with Microsoft Office products.

Preferred:

• Five (5+) years of relevant experience working in an IT enterprise network or AV cabling infrastructure.
• Information Technology Infrastructure Library (ITIL) v4 certification
• Experience with incident management within the ServiceNow Information Technology Service Management (ITSM) platform.
• Experience creating and modifying documentation for technical processes and procedures.
• Experience working in a Department of Defense (DoD) environment.
• A problem solver and troubleshooter who thrives in resolving complex problems.
• Strong self-starter requiring minimal supervision.
• Excellent communication skills (written and oral) and interpersonal skills.
• Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks. 

Salary Range: $54,000 - $91,000

Several factors influence the final salary or hourly rate, including but not limited to contract wage determinations, relevant work experience, role-specific skills and competencies, geographic location, educational background, certifications, and federal government contract labor categories.

Additional Information

Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation incentive program, certification reimbursement program, retirement, and more.

Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.