Facility and General Affairs Manager

Company Description

As part of our commitment to deliver education to students around the world, in 2024 Navitas joined with Deakin University (AU) and Lancaster University (UK) in an innovative partnership to manage and operate a new joint higher education campus in Indonesia.

Bringing together a combined reputation for world-leading education and research, and extensive experience in international education, the Deakin University Lancaster University Indonesia campus delivers the highest quality, affordable educational opportunities to Indonesian and international students, while also working to support the education, research, and human capital priorities of the Indonesian Government. It will also advance Indonesia’s reputation as an appealing international education destination.

The Indonesia campus is located in Bandung, West Java, which is recognised as an important and vibrant location for higher education in Indonesia. Students and teachers will be part of a thriving education community attracting diverse student cohorts from across Indonesia and globally.

Job Description

A major focus of this role is to be responsible for the overall management of facilities and general affairs operations, including the maintenance of campus infrastructure, administrative support services, vendor and contract management, and workplace safety. The role is to ensure efficient, compliant, and high-quality operational support that enables a safe, functional, and conducive learning and working environment for students, staff, and stakeholders. This role reports to the DLI Chief Operating Officer.

• Ensure first aid equipment is available on-site and coordinate periodic health, safety, and first aid training for staff.
• Oversee day-to-day campus operations, including cleanliness, security, room readiness, equipment, recreational facilities, and overall campus safety.
• Manage campus facilities and spaces for teaching, meetings, events, and external use (with COO approval), including scheduling systems and avoiding booking conflicts.
• Oversee procurement, inventory, and distribution of office supplies, equipment, and assets, including document and archive management.
• Manage vendor and outsourced services (e.g. cleaning, security, maintenance, F&B), monitor performance, and ensure service quality standards are met.
• Coordinate maintenance, repairs, and statutory compliance for all campus infrastructure, systems, and equipment, including contractor management and service agreements.
• Act as liaison with external stakeholders (e.g. landlords, authorities, service providers) and respond to emergencies to maintain a safe and functional campus environment.
• Support operational planning and efficiency by managing budgets, analysing stakeholder feedback, monitoring utilities, and contributing to facilities and infrastructure planning.

Qualifications

Essential Skills, Knowledge, and Experience

• Fluent in verbal and written English and Bahasa Indonesia
• Bachelor’s degree in Facilities Management, Construction Management, Engineering, and/or related areas
• Team player, good communication and interpersonal skills
• Good time management skills and ability to work independently
• Minimum 5 years of relevant experience in facilities management, general affairs, or operations, preferably in an educational institution.
• Experience in vendor management, contract negotiation, and procurement processes.
• Good understanding of budgeting, cost control, and administrative procedures.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills, with the ability to engage effectively with internal and external stakeholders.
• Ability to handle multiple tasks, prioritize effectively, and work under pressure.
   

Desirable:

• Strong knowledge of building maintenance, safety regulations, and campus operations.
• Proficiency in Microsoft Office and familiarity with facilities management systems is an advantage.
• Successful work experience in a multi-cultural environment.

Additional Information

How to apply

Applicants are assessed upon receipt, so you are encouraged to apply now. 

What we can offer 

• An attractive salary package
• Relocation assistance can be negotiated
• Private Health Benefits
• We care for you. We offer a range of employee benefits, support to help you be your best, and flexibility, to help us all thrive.
• Navitas is where work has meaning. Our impact is far-reaching – we create lasting legacies for students and communities.

The role will be campus based in Bandung, West Java, Indonesia.

For more information about Deakin Lancaster Indonesia please visit our website.