Data Analyst / Web Support Analyst SQL Excel
imperativepeople
Telecoms Manager
About this role
Company Description
Job Description
Telecommunications software vendor urgently require a Telecoms Manager / Contact Centre Expert to become a Product Engineer / Product Owner to help define , develop and launch new Contact Centre Automation and Contact Centre Security Software.
The ideal candidate will intimately understand Contact Centre Operations and Technologies from and Engineering stand point in order to fulfil the scope of the role. The role has close and in- depth involvement with product definition, specification, evolution and management, plus product engineering and product lifecycle, and with marketing, pre-sales consultancy and sales activity.
Based in Milton Keynes with flexibility to work from home and will also involve some occasional travel to Europe and the USA, both to trade events and customer sites, and in this respect will involve supporting product introduction through to customer deployment.
The successful applicant will have the following qualities and experience in respect of the Contact Centre:
- Experience in Implementation, Support and Management of Contact Centre;
- Experience of integration with back-end systems (CRM, databases etc.);
- Experience with multiple Contact Centre Vendors' products; i.e. Avaya etc
- Have an Engineering background, and will be technically strong;
- Will ideally have a background in software engineering and scripting languages; Will ideally be degree (or equivalent) qualified in an appropriate subject.
Personal qualities will include:
- Being enthusiastic, energetic and ambitious;
- Being innovative, creative with an imaginative approach to solving problems.
Telecoms Expert, Contact Centre, Telecoms Manager , Contact Centre Operations, Telecoms Developer , Integration's, CRMs , Databases, Avaya, Genesys etc
The salary is open and negotiable depending on blend of skills, experience and capability and experience.
For more information please send your CV with detail of your current salary and notice period.
Qualifications
Additional Information
Frequently Asked Questions
Is the salary disclosed for the Telecoms Manager position at imperativepeople?
The salary for this Telecoms Manager role at imperativepeople is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Telecoms Manager position at imperativepeople located?
This Telecoms Manager role at imperativepeople is based in Milton Keynes, Milton Keynes, , United Kingdom, gb. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Telecoms Manager position at imperativepeople?
Click the "Apply Now" button on this page. You will be redirected to imperativepeople's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Telecoms Manager job at imperativepeople posted?
This Telecoms Manager position at imperativepeople was posted on Jan 21, 2020. Apply as soon as possible — early applications are often reviewed first.
Telecoms Manager
imperativepeople
You'll be redirected to imperativepeople's official application page on SmartRecruiters.