Purchasing & Transport Coordinator
Kg Talent
Full time
Senior Medical Receptionist
Kg Talent· Key Health
About this role
Senior Medical Receptionist | Key Health
Key Health is seeking experienced and motivated Senior Medical Receptionists to join our growing network of clinics across Sydney. This is an exciting leadership opportunity to support clinic operations, lead teams, and deliver exceptional patient care.
We are currently recruiting for multiple positions across the following locations:
- Castle Hill – Showgrounds Village (walking distance from Hills Showground Metro)
- Lower North Shore (New Clinic Opening) – This role offers a unique development opportunity, where the successful candidate will be trained to step into a Reception Practice Manager position. Comprehensive training will be provided across Key Health clinics, with some travel required.
About the Role
As a Senior Medical Receptionist, you will work closely with the Practice Manager and clinical team to support the day-to-day operations of the clinic. You will play a key role in leading the reception team, ensuring efficient processes, and maintaining a high standard of patient care and service delivery.
Key Responsibilities
- Deliver exceptional customer service to patients and the broader practice team
- Support the recruitment, onboarding, and training of reception and nursing staff
- Lead and mentor reception staff, ensuring adherence to clinic procedures and workflows
- Oversee daily reception operations and delegate tasks in the absence of the Manager
- Assist with coordination of doctors, registrars, and allied health practitioners
- Respond to staff or patient queries and complaints as required
- Monitor performance and support the achievement of clinic KPIs
- Assist with improving systems and processes to ensure efficient clinic operations
- Support risk management, compliance, and confidentiality obligations
- Assist with rostering awareness, banking reconciliation, and administrative reporting
About You
- Minimum 12 months’ experience as a Medical Receptionist
- Experience in a senior or leadership role within a healthcare environment
- Strong knowledge of Best Practice, Automed, HotDoc, or similar systems
- Understanding of the Australian healthcare system, including Medicare and billing processes
- Excellent communication, organisational, and leadership skills
- Ability to work in a fast-paced environment and manage competing priorities
- A proactive, team-oriented approach with strong problem-solving ability
What We Offer
- Career progression opportunities, including a pathway to Practice Manager roles
- Structured training and development across Key Health clinics
- A supportive, collaborative, and high-performing team environment
Frequently Asked Questions
Is the salary disclosed for the Senior Medical Receptionist position at Kg Talent?
The salary for this Senior Medical Receptionist role at Kg Talent is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Medical Receptionist position at Kg Talent located?
This Senior Medical Receptionist role at Kg Talent is based in Sydney, New South Wales, Australia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Senior Medical Receptionist role at Kg Talent full-time or part-time?
This is listed as a Full time position. It is posted as a Senior Medical Receptionist role in the Key Health department at Kg Talent.
Which team or department does the Senior Medical Receptionist at Kg Talent belong to?
This Senior Medical Receptionist position is part of the Key Health department at Kg Talent. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Senior Medical Receptionist position at Kg Talent?
Click the "Apply Now" button on this page. You will be redirected to Kg Talent's official application portal hosted on workable where you can submit your application directly.
When was the Senior Medical Receptionist job at Kg Talent posted?
This Senior Medical Receptionist position at Kg Talent was posted on May 8, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Medical Receptionist
Kg Talent
You'll be redirected to Kg Talent's official application page on workable.