Hotel Bistro Cook - Courtyard by Marriott, Littleton, MA
Lafrance Hospitality
Full time
FULL TIME - Guest Service Representative - TownePlace Suites, Westport
Lafrance Hospitality· TownePlace Suites by Marriott - Westport, MA
About this role
We want you to join our team! We are looking for a FULL TIME Guest Service Representative to work at both our hotel locations; TownePlace Suites by Marriott, Westport & Fairfield Inn & Suites by Marriott, New Bedford.
At our hotels you'll have a great work environment surrounded by friendly coworkers and have opportunities for cross training, career growth and mentorship. As a Marriott Team member you'll receive amazing discounts on hotel rooms for both you & your family to enjoy. In addition we run Company wide incentives both year round & seasonal for all staff.
If you are a self-motivated, guest-focused candidate with some weekend availability apply for this Guest Service Representative position. A friendly & welcoming personality is exactly what is needed to be successful as a Guest Service Representative. This is an exciting opportunity if you are interested in developing your professional skills.
Take advantage of our remarkable DailyPay feature, which allows you to receive your earnings on any day that you prefer. Furthermore, if you successfully refer someone to join our remarkable team, you have the opportunity to earn up to an astounding $500.
Pay: $16-$18 per hour
Shift: Full Time
Schedule: Mix of AM & PM shifts - must have weekend availability
Responsibilities:
- Maintain a warm, welcoming and professional demeanor while interacting with all guests.
- Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
- Answer the phone in a professional & helpful manner.
- Follow procedures on posting charges and settling guest accounts.
- Effectively address and resolve guest problems to increase guest satisfaction.
- Be knowledgeable of emergency procedures and Hotel policies.
- Practice punctuality for scheduled shifts.
Keywords: Hotel, Hospitality, customer service, front desk, guest services, customer service
- Customer Service Experience
- Hotel Marriott Experience is a plus but NOT required
- Attention to detail
- Reliability
- Able to work alone and as a team
- 401K Matching
- Brand Wide Travel Discounts
- Company Wide Travel Discount Program
- Referral Bonus Incentive
- Retention Bonus Incentive
- Annual Review Program
- Extensive Room for Growth
- Paid Training
Frequently Asked Questions
Is the salary disclosed for the FULL TIME - Guest Service Representative - TownePlace Suites, Westport position at Lafrance Hospitality?
The salary for this FULL TIME - Guest Service Representative - TownePlace Suites, Westport role at Lafrance Hospitality is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the FULL TIME - Guest Service Representative - TownePlace Suites, Westport position at Lafrance Hospitality located?
This FULL TIME - Guest Service Representative - TownePlace Suites, Westport role at Lafrance Hospitality is based in Westport, Massachusetts, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the FULL TIME - Guest Service Representative - TownePlace Suites, Westport role at Lafrance Hospitality full-time or part-time?
This is listed as a Full time position. It is posted as a FULL TIME - Guest Service Representative - TownePlace Suites, Westport role in the TownePlace Suites by Marriott - Westport, MA department at Lafrance Hospitality.
Which team or department does the FULL TIME - Guest Service Representative - TownePlace Suites, Westport at Lafrance Hospitality belong to?
This FULL TIME - Guest Service Representative - TownePlace Suites, Westport position is part of the TownePlace Suites by Marriott - Westport, MA department at Lafrance Hospitality. See the full job description for more information about the team structure and responsibilities.
How do I apply for the FULL TIME - Guest Service Representative - TownePlace Suites, Westport position at Lafrance Hospitality?
Click the "Apply Now" button on this page. You will be redirected to Lafrance Hospitality's official application portal hosted on workable where you can submit your application directly.
When was the FULL TIME - Guest Service Representative - TownePlace Suites, Westport job at Lafrance Hospitality posted?
This FULL TIME - Guest Service Representative - TownePlace Suites, Westport position at Lafrance Hospitality was posted on Jun 4, 2026. Apply as soon as possible — early applications are often reviewed first.
FULL TIME - Guest Service Representative - TownePlace Suites, Westport
Lafrance Hospitality
You'll be redirected to Lafrance Hospitality's official application page on workable.