Parking Enforcement Officer
cityparking
PT / FT
Office & Customer Service Assistant
cityparking· Administration
About this role
Office & Customer Service Assistant — Part-Time
CityParking Inc. | Downtown Richmond, VA | Up to 25 hrs/week | Up to $21 / hour
CityParking Inc., a locally owned parking management company, is hiring a friendly, detail-oriented Office & Customer Service Assistant to join our downtown Richmond office. You’ll be the first point of contact for our customers — in person, on the phone, and by email — while supporting the office team with light administrative and bookkeeping tasks.
What You’ll Do
- Greet walk-in customers and respond to phone and email inquiries with a professional, service-first attitude.
- Answer questions and resolve concerns about parking accounts, payments, permits, and citations.
- Post transactions into the bookkeeping system and maintain accurate records.
- Handle general office tasks: filing, mailing, scanning, and data entry.
- Support sales and operations staff as needed.
What We’re Looking For
- Previous customer service experience required; office/admin experience a plus.
- Strong communication skills and a patient, problem-solving approach to tough conversations.
- Comfortable with cash handling; bookkeeping or deposit prep experience a plus.
- Proficient in MacOS and/or Microsoft Office (Word, Excel, Outlook); CRM or POS experience a plus.
- Reliable, discreet, and able to juggle multiple priorities.
- Flexible schedule, up to 25 hours per week.
Frequently Asked Questions
Is the salary disclosed for the Office & Customer Service Assistant position at cityparking?
The salary for this Office & Customer Service Assistant role at cityparking is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Office & Customer Service Assistant position at cityparking located?
This Office & Customer Service Assistant role at cityparking is based in Richmond, Virginia, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Office & Customer Service Assistant role at cityparking full-time or part-time?
This is listed as a Part time position. It is posted as a Office & Customer Service Assistant role in the Administration department at cityparking.
Which team or department does the Office & Customer Service Assistant at cityparking belong to?
This Office & Customer Service Assistant position is part of the Administration department at cityparking. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Office & Customer Service Assistant position at cityparking?
Click the "Apply Now" button on this page. You will be redirected to cityparking's official application portal hosted on bamboohr where you can submit your application directly.
When was the Office & Customer Service Assistant job at cityparking posted?
This Office & Customer Service Assistant position at cityparking was posted on Jan 17, 2026. Apply as soon as possible — early applications are often reviewed first.
Office & Customer Service Assistant
cityparking
You'll be redirected to cityparking's official application page on bamboohr.