Client Care Coordinator
Amazing Care Home Health Services
Full time
Client Care Coordinator
pdrvirginia· Office
About this role
We are a family-owned business that has been dedicated to restoring homes and businesses in Northern Virginia for more than 60 years.
Our mission is to improve the lives of our customers and support our community by providing a seamless and compassionate recovery to those who have suffered a disaster or loss.
Our diligent team is seeking to welcome a proactive and self-reliant Client Care Coordinator who possesses a keen eye for detail. The perfect candidate will have outstanding communication abilities and thrive in a dynamic work environment. As the first point of contact for our customers, whether on the phone or in person, you will create the initial impression of our company and play a vital role in our team and restoration efforts.
Responsibilities:
- Answer phone calls promptly and communicate effectively
- Receive and log new projects, schedule initial inspections, and assign them to the right coordinator
- Participate in the on-call rotation to assist customers during emergencies
- Send and receive documents using signing software and ensure timely uploads
- Welcome visitors and inform team members of their arrival
- Maintain a tidy and organized front office and lobby, fostering a welcoming atmosphere
- Dispatch flooring and environmental samples to the appropriate laboratories
- Follow up on any after-hours calls as necessary
Requirements:
- At least two years of experience in an office setting
- Exceptional communication skills
- Detail-oriented and well-organized
- Ability to multitask and possess technical skills
- Friendly demeanor both on the phone and in person
- Willingness to participate in the on-call rotation as needed to assist our customers during critical times
- Experience in construction and/or disaster restoration is advantageous
- Previous experience in customer service, phone, or office roles is essential
- Reliable transportation to and from the office
Benefits:
- Company-provided devices
- Paid holidays, vacation, and sick leave
- Health, dental, and vision insurance
- Paid training opportunities
- Career Development Program
- 401K and profit-sharing plan
- Paid maternity and paternity leave
- A welcoming family environment and events sponsored by the company
Kickstart your career with Paul Davis and thrive alongside us! We eagerly anticipate reviewing your application and having a conversation with you soon.
Frequently Asked Questions
Is the salary disclosed for the Client Care Coordinator position at pdrvirginia?
The salary for this Client Care Coordinator role at pdrvirginia is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Client Care Coordinator position at pdrvirginia located?
This Client Care Coordinator role at pdrvirginia is based in Manassas, Virginia, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Client Care Coordinator role at pdrvirginia full-time or part-time?
This is listed as a Full Time position. It is posted as a Client Care Coordinator role in the Office department at pdrvirginia.
Which team or department does the Client Care Coordinator at pdrvirginia belong to?
This Client Care Coordinator position is part of the Office department at pdrvirginia. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Client Care Coordinator position at pdrvirginia?
Click the "Apply Now" button on this page. You will be redirected to pdrvirginia's official application portal hosted on bamboohr where you can submit your application directly.
When was the Client Care Coordinator job at pdrvirginia posted?
This Client Care Coordinator position at pdrvirginia was posted on Apr 30, 2026. Apply as soon as possible — early applications are often reviewed first.
Client Care Coordinator
pdrvirginia
You'll be redirected to pdrvirginia's official application page on bamboohr.