Order Processing/ Customer Service Executive

ipdΒ· Order Processing and Customer Service
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πŸ“ Colombo 05, Western, Sri LankaFull Time

About this role

KEY RESPONSIBILITIES:


  • Required to process sales orders and returns in a timely and accurate manner
  • Attend to inquiries & process quotes according to customer requirements
  • Liaise with Australian counterparts to advise customers of the estimated time of arrival for logged orders
  • Provide necessary product and service-related information to customers

QUALIFICATIONS & SKILLS/REQUIREMENTS:

  • Minimum 2 years of working experience in BPO/Customer Service/Operation
  • Β Outstanding written and verbal communication skills
  • Good knowledge of Electrical/Industrial products would be an added advantage
  • Willing to work according to the Australian calendar and Australian working hours

WHAT WE OFFER YOU:

Β 

  • An attractive remuneration package.
  • A friendly and flexible work environment.
  • A good work-life balance.
  • Enhance your skills through direct involvement with international standards and practices.
  • Gain international exposure through collaboration with experienced Australian teams.
  • Opportunities for professional growth and development.

Β 

Frequently Asked Questions

Is the salary disclosed for the Order Processing/ Customer Service Executive position at ipd?
The salary for this Order Processing/ Customer Service Executive role at ipd is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Order Processing/ Customer Service Executive position at ipd located?
This Order Processing/ Customer Service Executive role at ipd is based in Colombo 05, Western, Sri Lanka. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Order Processing/ Customer Service Executive role at ipd full-time or part-time?
This is listed as a Full Time position. It is posted as a Order Processing/ Customer Service Executive role in the Order Processing and Customer Service department at ipd.
Which team or department does the Order Processing/ Customer Service Executive at ipd belong to?
This Order Processing/ Customer Service Executive position is part of the Order Processing and Customer Service department at ipd. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Order Processing/ Customer Service Executive position at ipd?
Click the "Apply Now" button on this page. You will be redirected to ipd's official application portal hosted on bamboohr where you can submit your application directly.
When was the Order Processing/ Customer Service Executive job at ipd posted?
This Order Processing/ Customer Service Executive position at ipd was posted on Feb 3, 2025. Apply as soon as possible β€” early applications are often reviewed first.
Order Processing/ Customer Service Executive
ipd
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