Customer Service Executive
lojel
Full Time
Customer Service Executive
ipd· Applications Engineering
About this role
IPD is a publicly listed Australian company providing electrical engineering products and solutions to the Australian market for over 70 years. IPD Colombo team is the offshore unit of IPD Australia and currently consists of over 200 professionals collaborating with over 400 team members across Australia in a dynamic and innovative environment to achieve high quality results.
We're seeking a young and energetic team member for our Customer Service department, primarily focused on promptly addressing customer inquiries and orders.
Key Responsibilities:
• Proficiently handle sales orders and returns promptly and with precision.
• Address inquiries and generate quotes based on customized client needs.
• Collaborate with Australian counterparts to communicate estimated arrival times for processed orders.
• Expertly converse with Australian Clientele, adeptly navigating language, and cultural nuances for fruitful interactions.
• Serve as a valuable support resource for various departments.
• Thoroughly investigate and resolve any issues that may arise during daily operations, delivering effective and efficient solutions.
Requirements
- Minimum 2 years of working experience in BPO/Customer Service/Operations
- Outstanding written and verbal communication skills in English.
- Good knowledge of Electrical/Industrial products would be an added advantage.
- Willing to work according to the Australian calendar and Australian working hours.
Frequently Asked Questions
Is the salary disclosed for the Customer Service Executive position at ipd?
The salary for this Customer Service Executive role at ipd is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Executive position at ipd located?
This Customer Service Executive role at ipd is based in Colombo 05, Western, Sri Lanka. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Executive role at ipd full-time or part-time?
This is listed as a Full Time position. It is posted as a Customer Service Executive role in the Applications Engineering department at ipd.
Which team or department does the Customer Service Executive at ipd belong to?
This Customer Service Executive position is part of the Applications Engineering department at ipd. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Executive position at ipd?
Click the "Apply Now" button on this page. You will be redirected to ipd's official application portal hosted on bamboohr where you can submit your application directly.
When was the Customer Service Executive job at ipd posted?
This Customer Service Executive position at ipd was posted on Dec 5, 2024. Apply as soon as possible — early applications are often reviewed first.
Customer Service Executive
ipd
You'll be redirected to ipd's official application page on bamboohr.