Who are we?

At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries.

Role Purpose

The SAM Governance Analyst supports the TGO function by enabling governance, validation, and coordination activities across the Software Asset Management lifecycle.

This role focuses on data validation, reporting, governance support, and cross-functional coordination to ensure compliance and effective license management.

Key Responsibilities

Governance Support

• Support the implementation and maintenance of SAM governance processes and controls
• Assist in preparing materials for governance forums and decision-making meetings
• Track adherence to SAM policies and control checkpoints

Data Validation & Reporting

• Perform validation checks on software asset data, reports, and reconciliation outputs
• Support the preparation of license position reports and dashboards
• Identify data inconsistencies and escalate issues

Demand & Optimization Support

• Assist in validating entitlement availability before procurement requests
• Support analysis of software usage data to identify optimization opportunities
• Track and report on license utilization and optimization actions

Compliance & Process Monitoring

• Monitor execution of SAM processes to ensure alignment with defined governance standards
• Support tracking of remediation actions related to compliance gaps
• Assist in ensuring contract and PO data are accurately reflected in systems

Coordination & Stakeholder Support

• Coordinate with:
  • SAM Admin for data inputs
  • SAM Manager for reconciliation outputs
  • Procurement teams for entitlement validation
• Support communication and follow-up on governance decisions

Required Experience & Skills

Experience

• 2 years in IT Asset Management, SAM, IT operations, or data analysis
• Exposure to software licensing or asset management processes preferred

Core Skills

• Strong attention to detail and data validation capability
• Strong knowledge Excel / reporting tools
• Familiarity with ITSM / SAM tools (ServiceNow preferred)
• Basic understanding of software licensing concepts

Soft Skills

• Strong organizational and coordination skills
• Ability to work with multiple stakeholders
• Analytical mindset with willingness to learn
• Good communication skills

Success Profile

• Reliable in data validation and process support
• Strong execution support for governance activities
• Acts as a bridge between data, process, and stakeholders

We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we stand for:

Flexibility: Enjoy unlimited vacation, subject to local regulations and business priorities. Benefit from hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave.

Well‑being: Access confidential one‑to‑one support through our Employee Assistance Program, connect with our network of Wellbeing Champions and Gather Groups, and take part in monthly events and initiatives designed to help you thrive—inside and outside of work.

Health & Financial Security: Medical, life and disability insurance, retirement plans, lifestyle, and other benefits.*

Sustainability: Paid time off for volunteering and donation‑matching opportunities to support causes that matter to you.

Inclusion: Get involved in our inclusion communities, such as Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra—open to everyone who wants to participate and contribute.

Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.

Recognition: Take part in our global recognition program, Finastra Celebrates, and share your voice through regular employee surveys that help shape our culture and ways of working.

*Specific benefits may vary by location.

At Finastra, each individual is unique—bringing their own ideas, perspectives, cultural backgrounds, and experiences. We learn from one another, value what makes us different, and create an environment where everyone feels included, supported, and able to be their authentic selves.

Be unique. Be exceptional. Help us make a difference at Finastra.