Representative - Admissions Services
honorhealth
Part time
Representative - Admissions Services
honorhealth· 30 Shea Medical Center
About this role
Primary City/State:
Shea Medical Center - 9003 E Shea Blvd Scottsdale, AZ 85260Category:
Patient ServicesShift:
NightDepartment:
Registration AdmittingGreat care starts with great people. (Like you.)
At HonorHealth, you’ll find something special. From humble beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most — caring for the health and well-being of people and communities across the greater Phoenix area.
Responsibilities:
JOB SUMMARY
Admits clients to the hospital, which includes collecting information and deposits, completing forms and obtaining signatures, scanning ID cards/documents, and updating ADT systems. Ensures all patients are efficiently and accurately registered and prioritizes patients during period of high volume.
ESSENTIAL FUNCTIONS
- Greets patients and the public, providing necessary information in a courteous and professional manner while supporting HIPAA regulations and HonorHealth confidentiality standards. Ensures a positive patient experience by addressing patient questions and concerns in an empathetic and professional manner.
- Processes pre-registered accounts, completes registration and admissions information by obtaining patient demographic, insurance, financial and medical information in accordance to revenue cycle criteria.
- Obtains required signatures on all medical, financial and compliance documents. Prepares supportive paperwork, including patient identification band to assure accurate patient identification in accordance with Red Rule Policies.
- Scans all appropriate documents into the electronic medical and financial record, including patient identification, insurances cards, patient advanced directives, Conditions of Admissions, Financial Agreements, physician orders/scripts and any other pertinent paperwork.
- Responsible for adhering to all third party payer requirements including Medicare, Medicaid, managed care, Blue Cross and commercial plans. Verifies insurance eligibility and coverage and executes appropriate insurance notification procedures. Obtains prior authorization in order to avoid non-compliance, denials and/or penalties to the patient, hospital and physician(s). Initiates notifications to insurances as required. Checks for medical necessity and follows appropriate procedures depending on results. Keeps supervisor and/or lead informed of all unique situations and problem accounts.
- Requests and accepts payments for balances due on accounts upon admission or at the time of discharge, including patient co-payment, deductible, and co-insurance responsibilities and pre-payments for uninsured or underinsured patients.
- Collaborates within the multi-disciplinary health care team to facilitate and ensure patient satisfaction and maximization of reimbursement. Helps with department training when needed.
EDUCATION
- High School Diploma or GED Required
EXPERIENCE
- 6 months medical office, hospital registration/business/banking/medical insurance office/customer service experience. Required
- 1 year experience at a medical office or other hospital/ nursing home facility. Preferred
LICENSE AND CERTIFICATIONS
We're all in for your career.
Frequently Asked Questions
Is the salary disclosed for the Representative - Admissions Services position at honorhealth?
The salary for this Representative - Admissions Services role at honorhealth is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Representative - Admissions Services position at honorhealth located?
This Representative - Admissions Services role at honorhealth is based in Shea Medical Center - 9003 E Shea Blvd Scottsdale, AZ 85260. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Representative - Admissions Services role at honorhealth full-time or part-time?
This is listed as a Full time position. It is posted as a Representative - Admissions Services role in the 30 Shea Medical Center department at honorhealth.
Which team or department does the Representative - Admissions Services at honorhealth belong to?
This Representative - Admissions Services position is part of the 30 Shea Medical Center department at honorhealth. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Representative - Admissions Services position at honorhealth?
Click the "Apply Now" button on this page. You will be redirected to honorhealth's official application portal hosted on workday where you can submit your application directly.
Representative - Admissions Services
honorhealth
You'll be redirected to honorhealth's official application page on Workday.