Customer Service Specialist
Nuclera
Full time
Customer service Specialist
huhtamaki· Huhtamaki (Thailand) Ltd.
About this role
Enjoy a career, packaged with care, whilst helping protect food, people and the planet
We are a key global provider of sustainable packaging solutions. We’re on a mission to make all packaging recyclable, reusable, or compostable. Every day, we ensure the hygiene and safety of food and drink for people around the world. We are Huhtamaki.
You could be part of our vision. Because it’s our talented people that make it happen. Our people on the shop floor producing innovative, sustainable products. Our people in our offices delivering excellence for our customers every day. It’s every one of us working together.
We offer a place where you can feel safe, be supported, and make an impact so we can all focus on the future together.
Customer Service Specialist - Foodservice
Location: Mueang, Samut Sakhon, Thailand
Grow with Huhtamaki:
A Career Packaged with Care at Huhtamaki, we offer opportunities to grow through experience, challenging assignments, and continuous learning. Be part of our mission to protect food, people, and the planet while advancing your career in a supportive and innovative environment. If this role aligns with your career path, apply now and take the next step in your journey with us.
About the Role
We are looking for a proactive and service-minded Customer Service Specialist to manage customer orders, coordinate with internal teams, and ensure smooth order fulfillment. This role plays a key part in delivering a seamless customer experience by handling inquiries, resolving issues, and supporting sales operations. We’d love to hear from you!
What You’ll Be Doing:
- Order Management: Receive, process, and monitor customer orders accurately and efficiently.
- Logistics Coordination: Work closely with logistics and warehouse teams to ensure timely delivery of orders.
- Stock Verification: Check product availability and coordinate with relevant teams to support order confirmation.
- Customer Support: Handle customer inquiries and complaints professionally, ensuring timely resolution.
- Sales Support: Assist the sales team and manage key account requirements to maintain strong customer relationships.
- Service Excellence: Ensure on-time delivery and maintain high levels of customer satisfaction through proactive communication and follow-up.
What You’ll Bring to the Role:
- 0–2 years of experience in customer service within the food or FMCG industry
- Proficiency in Microsoft Office (Excel: Pivot Tables, VLOOKUP, XLOOKUP; Outlook)
- Experience with order processing systems; knowledge of Axapta is an advantage
- Basic to intermediate English communication skills (for coordination and reporting)
- Ability to manage multiple customers and handle urgent orders effectively
- Strong attention to detail with a service-oriented mindset
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional growth and career development.
- The chance to be part of a global company is committed to sustainability and making a positive impact.
- A dynamic, international environment focused on innovative packaging solutions and responsible sourcing.
Join us at Huhtamaki and drive impactful supply chain strategies in a dynamic and international environment!
Go ahead, apply today! We look forward to welcoming you to the Huhtamaki family.
Join us. Help protect food, people and the planet.
Frequently Asked Questions
Is the salary disclosed for the Customer service Specialist position at huhtamaki?
The salary for this Customer service Specialist role at huhtamaki is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer service Specialist position at huhtamaki located?
This Customer service Specialist role at huhtamaki is based in Samutsakorn FS. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer service Specialist role at huhtamaki full-time or part-time?
This is listed as a Full time position. It is posted as a Customer service Specialist role in the Huhtamaki (Thailand) Ltd. department at huhtamaki.
Which team or department does the Customer service Specialist at huhtamaki belong to?
This Customer service Specialist position is part of the Huhtamaki (Thailand) Ltd. department at huhtamaki. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer service Specialist position at huhtamaki?
Click the "Apply Now" button on this page. You will be redirected to huhtamaki's official application portal hosted on workday where you can submit your application directly.
Customer service Specialist
huhtamaki
You'll be redirected to huhtamaki's official application page on Workday.