Fire Alarm Service Engineer

What You Will Do

Johnson Controls is hiring a Fire Alarm Service Engineer for a static on‑site role at a major facility in Teesside. We are looking for an engineer with strong experience in fire alarm systems, along with a willingness to develop further in gas suppression and mechanical suppression technologies.

You will be part of a dedicated on‑site team responsible for the servicing, maintenance, routine servicing, fault‑finding, and remedial works across fire detection, gas suppression, and mechanical suppression systems. The role requires a strong focus on safety, compliance, documentation accuracy, and high‑quality service delivery, with daily interaction with the client to ensure smooth operations and adherence to site protocols.

Typical systems include:

• Conventional & addressable fire detection and alarm systems
• Networked and graphical fire alarm systems
• Gas extinguishing systems (Argonite, CO₂, Inergen, Novec)
• Mechanical fire suppression equipment

What We Offer

• Competitive salary and commission scheme
• Overtime rates
• Call‑out rota payment
• Company vehicle, fuel card, and full PPE
• 25 days holiday plus bank holidays
• Option to purchase additional holiday
• Paid sick leave
• Matched pension contributions, life assurance, and employee assistance programme
• Discounts on high street brands and Johnson Controls products
• Cycle‑to‑work scheme
• Employee referral scheme
• Access to business resource groups
• Extensive on‑the‑job and cross‑training opportunities
• Training on Johnson Controls values, systems, and products
• All equipment required to complete your work
• Clear career development pathways and long‑term progression
• Supportive, collaborative working environment

How You Will Do It

• Service, maintain, and fault‑find on fire detection and fire alarm systems
• Receive training and development to progress into gas suppression and mechanical suppression systems
• Carry out integrity testing (training provided if required)
• Complete all on‑site documentation accurately using an iPad and service software
• Liaise with the client to obtain permits to work and ensure compliance with site procedures
• Attend mandatory training and maintain required certifications
• Support occasional mechanical and passive fire protection tasks
• Participate in the on‑call rota on a rotating weekly basis
• Promptly identify, escalate, and report health and safety concerns
• Conform to all QEHS regulations and contribute to a zero‑harm workplace
• Sign onto RAMS, PPE requirements, toolbox talks, van audits, and accident investigations
• Take part in internal technical audits and continuous improvement activities
• Coach and support apprentices and new starters
• Act as a key link between the client and your Field Line Manager, ensuring clear communication of completed works and outstanding actions
• Represent Johnson Controls with professionalism, accountability, and inclusivity

What We Look For

Essential

• Proven experience working with fire detection and fire alarm systems
• Willingness to undertake training and certification in gas suppression and mechanical suppression systems
• Excellent communication and customer service skills
• Professional, team‑oriented attitude
• Full UK driving licence
• Flexibility to travel for training when required
• Strong IT literacy
• Ability to work independently and as part of a team
• Ability to participate in the out‑of‑hours callout rota

Desirable

• Experience within a service‑focused business
• Understanding of fire legislation, standards, and associated field devices
• Experience with gas suppression systems and their maintenance
• Experience coaching or developing others

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