Service Supervisor
wshgroup
Full time
Service Supervisor
kone· 230 KONE Public Company Ltd
About this role
Service Supervisor role is to lead the operational service delivery team (12-15 service Technicians) that ensures that KONE always delivers on its commitments to our customers in a safe and timely manner and to the agreed high standard of quality. The Service Supervisor establishes and maintains good relationships with his/her customers through regular interaction with them. He/she also coaches, leads and motivates the Maintenance Technicians to continuously improve field performance. He/she manages the maintenance operations and variable costs according to the targets. With the help of dedicated repair tendering resources in Customer Service and Administration team, Service Supervisors ensure that repair and callout sales targets are achieved.
Requirements:
- Bachelor’s degree holder
- 4-8 year experience in service/maintenance operation and customer service.
- At least 2 years in supervisory role
- Commercial awareness
- Thai and English
- Safety knowledge
- Coaching skills
- Service Mindset skills
- Management skills (basic understanding of P&L / basic of quality management, etc.)
- IT skills (MS.Office)
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on https://careers.kone.com/en/
Frequently Asked Questions
Is the salary disclosed for the Service Supervisor position at kone?
The salary for this Service Supervisor role at kone is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Service Supervisor position at kone located?
This Service Supervisor role at kone is based in Bangkok Chatuchak. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Service Supervisor role at kone full-time or part-time?
This is listed as a Full time position. It is posted as a Service Supervisor role in the 230 KONE Public Company Ltd department at kone.
Which team or department does the Service Supervisor at kone belong to?
This Service Supervisor position is part of the 230 KONE Public Company Ltd department at kone. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Service Supervisor position at kone?
Click the "Apply Now" button on this page. You will be redirected to kone's official application portal hosted on workday where you can submit your application directly.
Service Supervisor
kone
You'll be redirected to kone's official application page on Workday.