Audience and Marketing Director

IMPORTANT APPLICATION INSTRUCTIONS:

• Upload Resume or Curriculum Vitae for automatic population of information to the application.
• The contact information, work experience, and education listed on your Resume/CV will be parsed and input into your Montclair application.
• Review information and double-check all fields containing information that the system parsed – the software is intelligent, but you need to verify that the data is accurate.
• In the “My Experience” section, you will find a Resume/CV upload option where you can submit your cover letter and all other supporting documents.

Note: If you have an expansive CV, we recommend that you apply manually and only include the positions you have held in the last ten (10) years. You will then be able to attach your Resume/CV, as well as all other supporting documentation in the "My Experience" section of your application.

Job Description

SUMMARY:

Reporting to the General Manager, the Audience and Marketing Director leads NJ PBS's membership development, audience growth, and marketing functions in a combined directorial role. The Director is responsible for building a loyal viewer and donor base, executing membership campaigns, growing digital audiences, and positioning the NJ PBS brand across all platforms and communities. This role is central to NJ PBS’s long-term sustainability strategy.

NOTE: Hiring is contingent upon the execution of the contract between the State of New Jersey and Montclair State University.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Lead audience development strategy across broadcast, streaming, and digital platforms, working with the General Manager to prepare annual, comprehensive marketing plans for the station.
• Develop promotional campaigns to position the NJ PBS brand as well as individual news and programming brands on all platforms. 
• Develop and execute an annual membership campaign strategy including on-air pledge drives, digital campaigns, and direct mail, with a focus on building sustaining members for NJ PBS. 
• Oversee brand identity and marketing across all NJ PBS touchpoints.
• Set membership revenue targets and report progress to the General Manager and Revenue Director.
• Work with the General Manager to develop and implement policies related to marketing and branding, and guide the entire team about the proper application of those policies.
• Analyze audience data and membership trends to inform strategy.
• Oversee social media presence in coordination with the digital content team.
• Lead community outreach marketing for the "Public Media 365" initiative.
• Supervise membership, marketing and audience staff.
• Coordinate with the Revenue Director on integrated development strategies.
• Represent NJ PBS at public events and community outreach activities. 
• Perform other duties as assigned.
• Management retains the right to add or change job duties at any time.

QUALIFICATIONS: 

REQUIRED:

• Bachelor's degree from an accredited institution in a related field. 
• Minimum of five years of experience working in a marketing, membership, or audience-focused role. 
• Demonstrated experience leading audience development or marketing programs in a media or nonprofit context.
• Experience managing and analyzing audience data, CRM systems, and digital marketing platforms

PREFERRED:

• A Master's degree from an accredited institution in a related field.
• Experience at a public media or PBS-affiliated station, including pledge drive management
• Knowledge of audience analytics platforms and membership CRM systems (Allegiance, Salesforce, or equivalent)
• Experience managing staff and cross-functional teams

Salary Range

The position may also be eligible for comprehensive benefits, including health insurance, retirement plans, and tuition assistance. For further details, please visit: https://www.montclair.edu/human-resources/benefits/   

Montclair State University considers factors such as, but not limited to, scope and responsibilities of the position, candidate’s relevant work experience, education, skills, and internal equity, when extending an offer.

Salary offers for internal employees who are part of a collective bargaining unit (CBU) and are applying to a position that is within a CBU will be determined in accordance with contractual provisions. 

Department

Position Type

Contact Information:

For questions or concerns, please contact Human Resources' Workday Recruiting Support at 973-655-5000 (Option 2), or email talent@montclair.edu.

Inclusion Statement

Montclair State University values access and educational excellence. We are committed to an environment of diverse perspectives which ensures that graduates will be civically engaged, committed to democracy, and prepared to thrive as global citizens. We foster a community that promotes varied experiences and voices. We seek applicants who will contribute diverse ideas and perspectives and who value an environment that promotes educational growth and advancement for all.

EEO/AA Statement

Montclair State University is an Equal Opportunity/Affirmative Action institution with a strong commitment to diversity.

Additional information can be found on the website at 
www.montclair.edu/human-resources/about-us/eo-aa-and-diversity/

Title IX and 34 C.F.R. 106 Policy

Montclair State is required by Title IX and 34 C.F.R. 106 not to discriminate on the basis of sex or gender, and does not discriminate on the basis of sex or gender in the operation of education programs and activities.  The requirement to not discriminate on the basis of sex or gender in the operation of education programs and activities extends to admission and employment. For further details, please visit: https://www.montclair.edu/human-resources/job-seekers/