Technical Service Engineer

At Panduit, we don’t just offer a job – we offer a career where your contributions directly impact our customers, the environment and our company’s success. You’ll have the opportunity to grow, innovate, and be a part of an inclusive team that celebrates both individual and collective achievements. If you’re ready to elevate your career and help us deliver exceptional experiences to our customers, apply today and make your mark with Panduit!

Responsibilities:

• Actively engaging with strategic accounts in APAC as a trust advisor of structured cabling solutions

•               Provide technical pre/post sales consultation on qualified Panduit business opportunities related to positioning of our Enterprise and Data Center, Structured Cabling Solutions in complex network environment, especially in the space of AI Data Center and Hyperscaler Data Center. 

•               Work with Strategic Account Manager (SAM) closely to quantify and articulate value of Panduit solution, close opportunity

•               Help the Strategic Accounts in APAC with pre and post solution deployment technical support

•               Engage with appropriate internal & external resources (SAMs, Product Management, Business Development, Field Technical Support, Alliance Partners, System Integrators, End-Users, etc.) to help drive opportunities from inception through successful implementation.

•               Excellent communicator/trainer of technical topics and subjects to a technical and non-technical audience including technical presentation or training to a large number of people.

•               Ability to work on technical proposal or presentation independently and professionally.

•               Self-motivated and willing to learn and embrace new technology via self-teaching as well as formal certification.

•               Traveling within in-country as well as outside the country as and when required.

Requirements:

•               Bachelor of Science in Electrical Engineering, Computer Science or Management Information Systems Required

•               Minimum 15 years’ experience

•               Preferably with Cisco Certified Network Associate/Professional (CCNA/CCNP) Certification and/or Certified Data Center Professional (CDCP)

•               Preferably working experience in System Integrator, DC Design/Consulting firm or Pre-sales environment

•               Knowledge and understanding of Enterprise and Data Center Infrastructure, with knowledge and experience of AI DC design and reference architecture, design concepts and structure cabling standards preferred

•               Good written and verbal communication skills

Work Shift