Service Depot Technician

The Service Depot Engineer is responsible for ensuring operational readiness and day to day support of service training and depot activities. This role manages training center logistics, tools, systems, and inventory to ensure field service engineers (FSEs) are fully equipped and supported for effective training and service execution. The position plays a critical role in maintaining training readiness, managing tools and calibration cycles, supporting new and updated procedures, and ensuring all depot resources are organized, functional, and compliant.

“This role is expected to model our Leadership Behaviors—Integrity & Compliance, Customer Focus, Collaboration, Courage, Team Empowerment, and Accountability & Results—in all aspects of work.”

Responsibilities

• Manage the Estonia Service Training Center on all training events.
• Training readiness (Consumables (safety stock and ready for training), Flow path, Connections, Tubing)
• Toolbox readiness (Tool kits are organized/stocked and ready for FSE when they arrive for training)
• Systems readiness (Check out system prior to training sessions to ensure functionality.)
• General onboarding/ office supplies of Repligen branded products (Stock and order)
• Post training clean-up (getting ready for the next or parallel courses)
• FSE tools management, such as Inventory management, Calibration cycling, Build out tools per BOM as needed, Spares, Blue MTN management (MEL), Urgent request for “broken/lost/out of calibration” tools
• Support of SOP draft runs for “new/updated” procedures, as needed on training systems.

Qualifications

• High school diploma or GED equivalent
• 3-5 years technical hands-on equipment experience
• 3-5 years working in a regulated environment (ex: ISO9001)
• 2-3 years of SAP or similar ERP system experience
• Ability to multi-task

Our mission is to inspire advances in bioprocessing as a trusted partner in the production of biologic drugs that improve human health worldwide. Focused on cost and process efficiencies, we deliver innovative technologies and solutions that help set new standards in bioprocessing. The estimated base salary range for this role, based in the United States of America is 30,000-39,000 €. Compensation decisions are dependent on several factors including, but not limited to an individual's qualifications, location, internal equity, and alignment with market data. Additionally, employees are eligible to participate in one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits such as paid time off, health/dental/vision, retirement benefits and flexible spending accounts. All compensation and benefits information will be confirmed in writing at the time of offer.