Project Coordinator
Weekday AI
Full time
Project Coordinator
spscommerce· SPS Commerce Inc
About this role
Description:
SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain!
Position Summary:
Job Summary: Customer Operations Coordinators work to organize and oversee various projects and operational tasks at SPS Revenue Recovery. The primary responsibilities include coordinating, executing tasks, and facilitating overall productivity across the Customer Success, Account Management, and Operations teams.Key Responsibilities
Coordinate customer and prospect onboarding processes, ensuring smooth onboarding of data and end users.
Maintain current customer operations processes, recommending solutions for improvement based on changing business needs.
Maintain accurate and up-to-date customer data in Customer Success platform, and CRM systems or other databases. Generate reports and insights from customer data to inform decision-making and identify opportunities for improvement.
Train new and existing employees on customer operations processes.
Collaborate closely with cross-functional teams, including sales, marketing, and product, to ensure alignment and deliver a seamless customer experience. Share customer insights, feedback, and trends to drive product and process improvements.
Assist in implementing customer marketing and retention campaigns.
Support the Customer Success team with various administrative tasks, including ad-hoc requests and projects.
Drive customer operational improvements and strategic projects across SPS Revenue Recovery.
Required Requirements
High School Diploma/GED or higher from an accredited institution and 1-3 years of related experience or equivalent
Excellent verbal and written communication skills
Excellent organizational skills and proven ability to manage multiple projects concurrently
Demonstrated computer knowledge
Location
This role is hybrid 2 days a week, based out of Rogers, Arkansas.
What We Offer
At SPS Commerce, we are committed to ensuring that each employee's compensation reflects their unique experiences, performance, and skills in their role. The pay range for this role considers several factors, including education, relevant skills, work history, certifications, location, and more.
This position will pay $52,000.
SPS Commerce offers a comprehensive benefits package designed to support employees’ health, well-being, and financial security. Benefits are country-specific and aligned with local laws and market practices.
Commitment to our Employees:
At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact.
We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Frequently Asked Questions
Is the salary disclosed for the Project Coordinator position at spscommerce?
The salary for this Project Coordinator role at spscommerce is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Project Coordinator position at spscommerce located?
This Project Coordinator role at spscommerce is based in US AR Rogers Office. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Project Coordinator role at spscommerce full-time or part-time?
This is listed as a Full time position. It is posted as a Project Coordinator role in the SPS Commerce Inc department at spscommerce.
Which team or department does the Project Coordinator at spscommerce belong to?
This Project Coordinator position is part of the SPS Commerce Inc department at spscommerce. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Project Coordinator position at spscommerce?
Click the "Apply Now" button on this page. You will be redirected to spscommerce's official application portal hosted on workday where you can submit your application directly.
Project Coordinator
spscommerce
You'll be redirected to spscommerce's official application page on Workday.