Memory Care Director

Job Description

We are hiring a Memory Care Director at Balfour at Riverfront that leads the  Memory Care program by managing daily operations, ensuring high-quality care, and promoting an engaging, purposeful lifestyle for residents living with dementia. This role fosters a supportive environment through team leadership, resident-focused programming, and collaboration with families and staff, aligned with Kisco’s Principles, Values, and Beliefs (PVBs) and Art of Living Well® philosophy.

Key Responsibilities

Program & Resident Care

• Oversee all aspects of the Heirloom Memory Care neighborhood.

• Coordinate and deliver engaging, person-centered programs based on the 9 Dimensions of Wellness.

• Regularly assess resident needs and adapt care plans accordingly.

• Promote dignity, independence, and meaningful engagement for each resident.

• Support behavioral care with customized, holistic interventions.

• Ensure secure, safe, and welcoming environment.

Team Leadership

• Hire, train, supervise, and evaluate Memory Care associates.

• Conduct team meetings, trainings, and daily huddles.

• Promote ongoing professional development and performance management.

• Align team performance with community goals and care standards.

Family & Community Relations

• Communicate regularly with families; lead education and support groups.

• Collaborate with physicians and external care providers as needed.

• Act as a resource and advocate for residents and their loved ones.

Operations & Compliance

• Monitor and manage labor, supply budgets, and care margin targets.

• Ensure regulatory compliance and documentation standards.

• Oversee daily care delivery, associate schedules, and incident reporting.

• Support community sales and resident transitions.

Qualifications

Education & Experience

• Degree or certification in healthcare, social services, therapeutic recreation, or related field preferred.

• 3–5 years’ experience in senior care, with at least 1–3 years in a supervisory role.

• Experience working with individuals with dementia preferred.

Certifications

• State-required license or certification (if applicable).

• CPR certified.

• Dementia care or activity/recreational therapy certification preferred.

Skills

• Strong leadership and interpersonal skills.

• Knowledge of dementia care best practices.

• Proficiency with Microsoft Office and care software.

• Ability to work flexible hours, including weekends and holidays.

Supervisory Responsibilities

Directly supervises Memory Care associates. In collaboration with HR and leadership, responsible for hiring, training, coaching, and disciplinary actions.

What’s in it for me? (Great Question!)

• Competitive pay: $85,000-$87,000/ Yr. Based on Experience
• A free meal per shift
• Healthcare Benefits including Vision & Dental (Full-time only)
• Matching 401k (Full-time only)
• Paid Time Off
• Rewards and Bonus Opportunities
• Continuous Training and Growth Opportunities

What do we do?

We create a great place to live for our residents and a great place to work for our associates. Kisco Senior Living has been a dynamic, award-winning leader in the senior living industry for over 30 years.

 All offers of employment are subject to satisfying our pre-employment process which includes: successfully passing a drug screen, TB Test and Background Check

*Kisco Senior Living is an Equal Opportunity Employer