Patient Coordinator
About this role
Patient Coordinator | Outpatient | Full-time | Jacksonville, FL
At Great Strides Rehab, an H2 Health Company, we are committed to providing a welcoming, patient-centered environment where every individual receives high-quality care. As a Patient Coordinator, you will play an important role in supporting patients and families throughout their care experience while helping the clinic run smoothly.
Your Role:
- Welcome patients and create a positive, friendly first impression
- Schedule appointments and help manage daily clinic flow
- Answer patient questions by phone and in person
- Maintain accurate patient records and protect patient confidentiality
- Communicate with healthcare providers to coordinate patient care
- Assist with patient copays and balances
- Obtain Plans of Care from referring physicians when needed
- High school diploma or equivalent
- Previous healthcare or medical office experience preferred
- Strong communication and customer service skills
- Organized with strong attention to detail
- Experience with electronic health records (EHR) is a plus
- Ability to multitask in a fast-paced clinic environment
Why Do PC's Choose Great Strides Rehabilitation?Â
We foster a clinician-first environment that supports your personal and professional goals, offering:Â
- Transparent competitive compensation with performance-based investment programÂ
- Flexible scheduling to support your work-life balanceÂ
- In-house CEUs, mentorship, and daily clinical supportÂ
- Clear career advancement paths in both clinical and leadership tracksÂ
- Comprehensive benefits, including:Â
- Medical, dental, and vision insuranceÂ
- 401(k) with company matchÂ
- Generous PTO and paid holidaysÂ
- Company-paid basic life and AD&D insuranceÂ
- Short-term and long-term disabilityÂ
- HSA, Healthcare FSA, and Dependent Care FSA optionsÂ
- Company-paid parental leaveÂ
- Supplemental life insurance (employee, spouse, child)Â
- Critical illness, accident, and hospital indemnity coverageÂ
- Additional perks include employee rewards, travel and entertainment discounts, pet insurance, mental health resources, and recognition programsÂ
- Student Loan Repayment Program for eligible cliniciansÂ
- Employee access to therapy services, bereavement resources, and legal and credit monitoring supportÂ
- A supportive, clinician-led team culture where your voice is valuedÂ
Advance Your PC CareerÂ
Let’s build a career that works for you. Apply now.Â
Great Strides Rehabilitation is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.Â
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