Referral Coordinator/Float

mana· Nurse/Patient Care
Apply Now ↗
📍 Fayetteville, AR, USFULL TIME

About this role

Overview

The Referral Coordinator/Float is primarily responsible for Patient Portal messages that are assigned to scheduling, Incoming Referrals, scanning and filing all medical records received, incoming faxes, and certified mail receipts. 

 

The Referral Coordinator will help the clinical staff, as needed, by rooming patients, assisting with procedures, chaperoning, and pathology. Will also help with answering the main phone line.

Responsibilities: 

  • Assist the receptionist with answering incoming calls.
  • Fill in for PCA and reception positions in their absence. This will consist of assisting clinical staff to room patients, chaperone exams for providers, assisting with procedures, and helping with pathology, answering/directing phone calls, pt. check-in/out (lunches, time off, appointments, and illness).
  • Connect/route and relay incoming calls and/or faxes to appropriate personnel.
  • Check patient portal for appointment requests and other requests. Respond to each portal message or forward to appropriate staff if needed.
  • Document all communications in EMR.

Qualifications:

  • Equivalent to four years high school or GED

 

About MANA Medical Associates of Northwest Arkansas (MANA) is an independent physician group that includes family medicine, pediatrics, women’s health and an array of specialists and advanced health services. MANA clinics are independent, physician-owned practices. As a physician-owned practice, our physicians can focus on compassionate, quality, patient care, and retain the quality, personal clinic environment. Physicians make decisions that shape excellent patient care in our practices. By working together, MANA physicians can responsibly manage the costs associated with health care, improve our practice efficiencies, and enhance overall care for patients. Our mission is to improve the quality of life by providing compassionate, comprehensive, quality healthcare. 

 

Benefits We Offer:At MANA, you will receive more than just pay. We offer various benefits that matter most to you. MANA team members are eligible to receive benefits. Below are some of our various benefit offerings:

 

Comprehensive Benefits –

      -Medical Insurance

      -Vision Insurance

      -Dental Insurance

      -HSA or FSA options with medical insurance

      -Voluntary Aflac Accident and Critical Illness

      -Employer paid life, long-term & short-term disability benefits

      -401(K) match and profit sharing

      -Up to 21.5 paid days off (PDO, EID and Perfect Attendance benefits) & 6 days paid holidays; during your first                   year of employment

      -Corporate Discounts: MANA has partnerships with various local and nationwide retailers to provide discounts to             you; Dell, ATT, Verizon, UARK Federal Credit Union, and many more!

      - One-On-One Training and Development: At time of hire with MANA, you will go through detailed training to                ensure you are equipped with what you need for success in our clinics

 

Medical Associates of Northwest Arkansas (MANA) is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

 

 

Responsibilities

  • Assist the receptionist with answering incoming calls.
  • Fill in for PCA and reception positions in their absence. This will consist of assisting clinical staff to room patients, chaperone exams for providers, assisting with procedures, and helping with pathology, answering/directing phone calls, pt. check-in/out (lunches, time off, appointments, and illness).
  • Connect/route and relay incoming calls and/or faxes to appropriate personnel.
  • Check patient portal for appointment requests and other requests. Respond to each portal message or forward to appropriate staff if needed.
  • Document all communications in EMR.

Qualifications

  • Equivalent to four years high school or GED

Frequently Asked Questions

Is the salary disclosed for the Referral Coordinator/Float position at mana?
The salary for this Referral Coordinator/Float role at mana is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Referral Coordinator/Float position at mana located?
This Referral Coordinator/Float role at mana is based in Fayetteville, AR, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Referral Coordinator/Float role at mana full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Referral Coordinator/Float role in the Nurse/Patient Care department at mana.
Which team or department does the Referral Coordinator/Float at mana belong to?
This Referral Coordinator/Float position is part of the Nurse/Patient Care department at mana. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Referral Coordinator/Float position at mana?
Click the "Apply Now" button on this page. You will be redirected to mana's official application portal hosted on icims where you can submit your application directly.
When was the Referral Coordinator/Float job at mana posted?
This Referral Coordinator/Float position at mana was posted on May 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Referral Coordinator/Float
mana
Apply for this role ↗

You'll be redirected to mana's official application page on icims.