Operations Supervisor - Mandarin- KL (Social Media)
teleperformance
FULL TIME
Sales Team Lead - Penang
teleperformance· Client Operations
About this role
Qualifications
Minimum requirements:
- Ability to mentor a team to meet quality standards and metrics set by the department.
- Minimum of 1+ years of sales supervisor experience, managing and leading a team.
- Proficiency in using Excel.
- Flexibility to work in an ever-changing environment.
- Excellent written and verbal communication skills in English and one local language.
- Significant experience in a complex fast paced environment.
Responsibilities
Responsibilities:
- Mentor and develop your team to consistently achieve their goals within a constantly evolving sales environment.
- Develop an outstanding sales environment within your team, focused on exceeding metrics.
- Demonstrate ownership of customer interactions, with the fundamental philosophy of doing the right thing for each one.
- Lead daily huddles and weekly team meetings to continuously communicate purpose, goals, progress and celebrated successes.
- Promote and mentor to the five crucial behaviors of care daily.
- Communication of goals, performance trends, and voice of the customer to all levels of care leadership.
- Assist guides in learning how to consult and empower customers during phone interactions.
Frequently Asked Questions
Is the salary disclosed for the Sales Team Lead - Penang position at teleperformance?
The salary for this Sales Team Lead - Penang role at teleperformance is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Sales Team Lead - Penang position at teleperformance located?
This Sales Team Lead - Penang role at teleperformance is based in MY, Pulau Pinang-Georgetown, MY. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Sales Team Lead - Penang role at teleperformance full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Sales Team Lead - Penang role in the Client Operations department at teleperformance.
Which team or department does the Sales Team Lead - Penang at teleperformance belong to?
This Sales Team Lead - Penang position is part of the Client Operations department at teleperformance. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Sales Team Lead - Penang position at teleperformance?
Click the "Apply Now" button on this page. You will be redirected to teleperformance's official application portal hosted on icims where you can submit your application directly.
When was the Sales Team Lead - Penang job at teleperformance posted?
This Sales Team Lead - Penang position at teleperformance was posted on Jun 8, 2024. Apply as soon as possible — early applications are often reviewed first.
Sales Team Lead - Penang
teleperformance
You'll be redirected to teleperformance's official application page on icims.