Scheduling Support Specialist

Overview

About Model 1 Commercial Vehicles: Since we got our start in 1980, Model 1 Commercial Vehicles has grown to become the nation’s largest dealership, representing more than 20 top manufacturers across the U.S. And we did it all by listening to and investing in customers like you. Customers who want more than a dealer. Customers who want a partner in creative solutions to the challenges you face today, and visionary thinking for what’s next. It’s the strength of our relationships – both with customers and manufacturers – that allows us to keep a finger on the pulse of what our customers need and what’s possible to not just source but create together. Whether it’s custom-built vehicles or alternative fuel and electric vehicle (EV) options, customers have a partner from challenge all the way through solution and beyond.

Our Core Values: At Model 1, we are committed to living our core values:

• Solving Problems: Trust what you know. Work together to find solutions.  See every angle and figure it out.
• Setting the Tone: Establish the mood that puts others at ease. Be the person that you’d want to interact with – approachable and transparent.
• Drive Forward: Keep your eyes up to see what’s ahead. Imagine better methods.  Seize opportunities.  Move the business and the market, meaningfully.
• Find Balance: Match your energy at work to your energy with family, friends, and community. Decide and align your priorities.  Pour into yourself and those around you.
• Own It: Take the extra step. Fix issues when they come up.  Care from start to finish.  Do the right thing, every time.

Job Summary: The Scheduling Support Specialist supports the planning and operations teams by assisting with production scheduling,demand forecasting, and data reporting. This role helps ensure accurate information flow between sales, operations, andsupply chain teams to support on-time delivery and efficient production operations. The ideal candidate is detail-oriented,organized, and comfortable working with data in a fast-paced environment.

What You Will Gain

• Competitive benefits including health insurance, paid holidays, and vacation pay
• Continuous training to provide you the opportunity to develop your full potential and be a true business partner
• Access to an expansive network of mentors and networking opportunities
• Top quality technology to assist in your daily responsibilities to allow for more efficiencies to deliver outstanding customer service

Responsibilities

Production Scheduling Support

• Assist in maintaining daily, weekly, and monthly production schedules• Update Master Production Schedule based on changes in orders, material availability, or capacity• Track schedule changes and communicate updates to relevant teams• Monitor order status and support efforts to maintain on-time delivery

Forecasting & Data Management

• Support the preparation and maintenance of demand forecasts using historical data and sales input• Update forecast files and assist with monthly reporting• Track forecast accuracy and compile basic performance metrics• Maintain clean and accurate data in ERP/MRP systems

Reporting & Administrative Support

• Generate routine location production reports• Create, issue, and post sublet for certain locations• Act as main POC for sublet work for certain locations and full sublet jobs that are not done through our locations• Prepare spreadsheets and dashboards for leadership review• Assist with data analysis to identify trends or potential scheduling risks• Maintain organized documentation of schedules, forecasts, and planning files

Cross-Functional Coordination

• Communicate with sales, purchasing, and operations teams regarding order timing and changes• Escalate discrepancies or risks to the master scheduler and operations manager• Lead planning meetings and document action items

Qualifications

Position Requirements:

• 0-2 years of experience in operations, scheduling, data analysis, or administrative support
• Strong proficiency in Microsoft Excel (basic formulas, filtering, sorting; pivot tables a plus)
• High attention to detail and strong organizational skills
• Ability to manage multiple priorities and meet deadlines
• Clear written and verbal communication skills

Perferred Qualifications:

• Associate’s or Bachelor’s degree in Business, Supply Chain, Operations, Finance, or related field (or equivalentwork experience)
• Internship or exposure to manufacturing, logistics, or supply chain environments
• Experience working with ERP or order management systems
• Familiarity with basic forecasting concepts

Pay Range