Senior NOC Engineer
digitainsoftware
Full Time
Senior NOC Engineer
internetvikings· Engineering
About this role
We are looking for you who have previous experience with customer support in hosting. You will work as a Senior NOC Engineer to join our Customer Service team in Malta!
As a person, you are committed, open-minded, customer-oriented, and responsible.
You like problem-solving and have a critical mindset. We also expect you to have strong troubleshooting skills as well as written and verbal English skills!
Responsibilities
- Proactive monitoring and support of the production systems
- Event and Incident handling
- Investigate problems, perform root cause analysis, and derive resolutions
- Act as an escalation point for issues flagged by customer support, respond to customer inquiries
- Work closely with our internal operations engineering support teams
- Single point of contact for all teams
- Roll out innovative ideas and solutions that will enable NOC to work more efficiently
- Creating and maintaining technical documentation and processes, reporting tasks
- Understand and find ways to automate tasks within operations
What we’re looking for
- 3+ years of NOC experience
- Understanding of networking
- Proactive monitoring
- Incident management
- Linux / Windows proficiency, experience with different Linux distros (Debian, Ubuntu, CentOS, etc.)
- Experience with domain names, hosting, and SSL support
- Proficiency in websites migrations between servers/providers
- Experience working with VMware technologies
Bonus
- Advanced Bash scripting skills
- Understanding and experience in working with DNS
- WordPress troubleshooting
Frequently Asked Questions
Is the salary disclosed for the Senior NOC Engineer position at internetvikings?
The salary for this Senior NOC Engineer role at internetvikings is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior NOC Engineer position at internetvikings located?
This Senior NOC Engineer role at internetvikings is based in Tas-Sliema, Sliema, Malta. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Senior NOC Engineer role at internetvikings full-time or part-time?
This is listed as a Employee (Full Time) position. It is posted as a Senior NOC Engineer role in the Engineering department at internetvikings.
Which team or department does the Senior NOC Engineer at internetvikings belong to?
This Senior NOC Engineer position is part of the Engineering department at internetvikings. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Senior NOC Engineer position at internetvikings?
Click the "Apply Now" button on this page. You will be redirected to internetvikings's official application portal hosted on bamboohr where you can submit your application directly.
When was the Senior NOC Engineer job at internetvikings posted?
This Senior NOC Engineer position at internetvikings was posted on Apr 10, 2024. Apply as soon as possible — early applications are often reviewed first.
Senior NOC Engineer
internetvikings
You'll be redirected to internetvikings's official application page on bamboohr.