Ford and Lincoln Flat Rate Technician
hoffman
OTHER
Ford Lincoln Brand Specialist
hoffman· Sales
About this role
Overview
Directly responsible for selling new and/or pre-owned vehicles at dealership gross, volume and customer satisfaction standards. This position includes three broad areas of activity: personal work habits, prospecting, and selling. The base of this business is customer satisfaction; the Brand Specialist is committed to guaranteeing satisfied customers.
Responsibilities
1. Prepare monthly to better understand the day-to-day activities necessary to achieve monthly personal goals as set by management.
2. Track daily activities such as: showroom phone and internet opportunities, test drives, appointments, etc. to monitor and stay on path toward achieving monthly goals. Report to management concerning any obstacles or opportunities that may affect workflow.
3. Complete all daily activities. Included but not limited to: CRM duties, follow ups, entering complete and accurate customer contact information, and following up with delivered clients in accordance to management’s instructions.
4. Maintain CRM system to encourage repeat business and encourage vehicle owner to refer leads and prospects, as well as to achieve market share requirements.
5. Be active and creative in customer prospect opportunities, developing opportunities outside of daily walk-in traffic to help achieve goals.
6. Complete a dealership walkthrough with all clients (service, features, parts, etc.)
7. Perform delivery of sold vehicle, demonstrating features and operation of the vehicle. Offer second delivery at customer’s preference.
8. Learn and understand the terminology of the automobile industry and keep abreast of technological changes in products. Be familiar with competitive products, including prices, equipment, models, and trading practices.
9. Maintain CSI scores above regional average on a monthly basis.
Qualifications
1. High School Diploma.
2. 1-2 years’ experience in a sales orientated environment preferred
3. Can adapt and embrace change with an internal and external customer centric mindset
4. Act as an advocate for teammates and have a strong commitment to technology advancement
5. Possesses effective communication skills: oral, written, listening.
6. Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.
Frequently Asked Questions
Is the salary disclosed for the Ford Lincoln Brand Specialist position at hoffman?
The salary for this Ford Lincoln Brand Specialist role at hoffman is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Ford Lincoln Brand Specialist position at hoffman located?
This Ford Lincoln Brand Specialist role at hoffman is based in East Hartford, CT, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Ford Lincoln Brand Specialist role at hoffman full-time or part-time?
This is listed as a OTHER position. It is posted as a Ford Lincoln Brand Specialist role in the Sales department at hoffman.
Which team or department does the Ford Lincoln Brand Specialist at hoffman belong to?
This Ford Lincoln Brand Specialist position is part of the Sales department at hoffman. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Ford Lincoln Brand Specialist position at hoffman?
Click the "Apply Now" button on this page. You will be redirected to hoffman's official application portal hosted on icims where you can submit your application directly.
When was the Ford Lincoln Brand Specialist job at hoffman posted?
This Ford Lincoln Brand Specialist position at hoffman was posted on Jun 12, 2024. Apply as soon as possible — early applications are often reviewed first.
Ford Lincoln Brand Specialist
hoffman
You'll be redirected to hoffman's official application page on icims.