Honda Express Technician
About this role
Overview
Repair vehicles in an efficient and ethical manner under the supervision of a Flat-Rate Technician and/or Shop Foreman.
Responsibilities
1.Read and understand customer complaints; diagnose and advise findings; complete all authorized repairs in accordance with manufacturer and company policy; return warranty parts to parts dept and road test vehicles as needed to verify completion of repairs.
2.Properly document all repairs using both internet-based tools and physical Repair Order documentation as instructed per department requirements.
3.Learn how to utilize computer to remain up to date on manufacturer recalls and/or technical data.
4.Complete training required set by the manager.
5. Maintain a clean and neat work area. Perform daily inspections of your work area.
6. Stay compliant with all safety and OSHA regulations
Qualifications
1.Valid drivers license.
2.High School Diploma.
3. 1-2 years’ experience in a customer service orientated environment preferred.
4.Can adapt and embrace change with an internal and external customer centric mindset.
5.Act as an advocate for teammates and have a strong commitment to technology advancement.
6.Possesses effective communication skills: oral, written, listening.
7.Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.
Frequently Asked Questions
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You'll be redirected to hoffman's official application page on icims.