About this role
Reports to: Director of IT
Hours Commitment: Full-time hours (40 hours/week, Sunday-Thursday schedule) with regular weekend responsibilities and after-hours support as needed.ย
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Overview: The Help Desk Specialist serves as the first point of contact for all IT and Production Services (AVL) support requests. This role is responsible for delivering a high-quality, customer-first support experience by triaging tickets, communicating clearly, and ensuring issues are routed, documented and resolved efficiently.
This individual sets the tone for a culture of exceptional customer service, bringing a balance of responsiveness, care, and follow-through, and they play a key role in supporting ministry through technology and production.
Frequently Asked Questions
Is the salary disclosed for the Help Desk Specialist position at lcbcchurch?
The salary for this Help Desk Specialist role at lcbcchurch is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Help Desk Specialist position at lcbcchurch located?
This Help Desk Specialist role at lcbcchurch is based in Central: Manheim, PA. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Help Desk Specialist role at lcbcchurch full-time or part-time?
This is listed as a Full time position. It is posted as a Help Desk Specialist role in the Information Technology department at lcbcchurch.
Which team or department does the Help Desk Specialist at lcbcchurch belong to?
This Help Desk Specialist position is part of the Information Technology department at lcbcchurch. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Help Desk Specialist position at lcbcchurch?
Click the "Apply Now" button on this page. You will be redirected to lcbcchurch's official application portal hosted on lever where you can submit your application directly.
When was the Help Desk Specialist job at lcbcchurch posted?
This Help Desk Specialist position at lcbcchurch was posted on Apr 28, 2026. Apply as soon as possible โ early applications are often reviewed first.