Reservation Executive
accorhotel
Full time
Reservation Executive
About this role
Company Description
Job Description
We are seeking a highly organized and customer-focused Reservations Executive to join our team. As a key member of our reservations department, you will be responsible for managing hotel bookings, providing exceptional customer service, and maximizing occupancy rates.
- Process individual and group reservations accurately and efficiently using hotel reservation systems
- Build and maintain strong relationships with clients, travel agents, and internal departments
- Provide outstanding customer service through various communication channels (phone, email, and in-person)
- Implement effective selling strategies to optimize occupancy rates and revenue
- Generate and distribute rooming lists, confirmations, and other reservation-related documents
- Collaborate with other departments to ensure seamless guest experiences
- Monitor and manage reservation releases, cancellations, and modifications
- Stay updated on hotel promotions, packages, and pricing strategies
- Assist in resolving customer inquiries and complaints in a timely and professional manner
- Contribute to the continuous improvement of reservation processes and procedures
Qualifications
- Diploma in Tourism or Hospitality Management
- Minimum of 2 years of experience in a similar role within the hospitality industry
- Proficiency in MS Excel, Word, and PowerPoint
- Strong knowledge of reservation systems and hotel management software
- Ability to work efficiently in a fast-paced, dynamic environment
- Exceptional customer service skills with a focus on guest satisfaction
- Analytical mindset with strong attention to detail
- Ability to multitask and prioritize effectively
- Team player with excellent interpersonal skills
Additional Information
Frequently Asked Questions
Is the salary disclosed for the Reservation Executive position at accorhotel?
The salary for this Reservation Executive role at accorhotel is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Reservation Executive position at accorhotel located?
This Reservation Executive role at accorhotel is based in MH, Pune, Pune, MH, India, in. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Reservation Executive role at accorhotel full-time or part-time?
This is listed as a Full time position. It is posted as a Reservation Executive role at accorhotel.
How do I apply for the Reservation Executive position at accorhotel?
Click the "Apply Now" button on this page. You will be redirected to accorhotel's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Reservation Executive job at accorhotel posted?
This Reservation Executive position at accorhotel was posted on May 27, 2026. Apply as soon as possible — early applications are often reviewed first.
Reservation Executive
accorhotel
You'll be redirected to accorhotel's official application page on SmartRecruiters.