Registration & Scheduler
honorhealth
Full time
Lead - Admissions Services
honorhealth· 20 Deer Valley Medical Center
About this role
Primary City/State:
Deer Valley - 19829 N 27th Ave Phoenix, AZ 85027Category:
Patient ServicesShift:
DayDepartment:
Registration AdmittingSun-Tuesday and every other Wednesday- 5:30am-4:00pm.
Great care starts with great people. (Like you.)
At HonorHealth, you’ll find something special. From humble beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most — caring for the health and well-being of people and communities across the greater Phoenix area.
Responsibilities:
JOB SUMMARY
Serves as a working operations lead for staff. Acts as a resource for information regarding ADT system, Medicaid, self-pay accounts, and Insurance benefits. Serves as a liaison between the Patient Access representatives, Supervisors and Directors. Serves as a subject matter expert with the patient access processes in the ADT system and any other systems utilized by Patient Access personnel; performs all tasks needed to meet department operation requirements and goals. Participates in identifying needs for process improvements and creating/enhancing processes in the revenue cycle. Maintains ongoing department training program in conjunction with Patient Access Supervisor and trainers.
ESSENTIAL FUNCTIONS
- Oversees the shift-to-shift responsibilities of the registration staff. Prepares the Department schedule, accepts sick calls as needed and modifies the schedule accordingly. Serves as a resource for employees in regards to all pertinent software applications. Covers any areas in the Admitting Department to assure throughput by completing the necessary tasks.
- Completes reports as assigned.
- Assists with the training of department employees, collaborates with the Market trainers to assure ongoing training within the department.
- Performs registrations in order to stay current on system requirements and ease of use.
- Stays current with knowledge for HIPAA, Federal regulations, state regulations, hospital policy and reimbursement criteria. Attends departmental meetings in order to enhance communications within departments.
- Attends payer in-services (as assigned) and departmental meetings in order to enhance communications and public relation skills. Participates in process improvement activities.
EDUCATION
- High School Diploma or GED Required
- Associates in related healthcare field Preferred
EXPERIENCE
- 2 years registration/financial counseling/patient account collections or equivalent with an emphasis on customer service. Required
- 3 years healthcare or hospital registration experience or patient financial counseling Preferred
- 3 years minimum experience required. Preferred
LICENSE AND CERTIFICATIONS
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Frequently Asked Questions
Is the salary disclosed for the Lead - Admissions Services position at honorhealth?
The salary for this Lead - Admissions Services role at honorhealth is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Lead - Admissions Services position at honorhealth located?
This Lead - Admissions Services role at honorhealth is based in Deer Valley - 19829 N 27th Ave Phoenix, AZ 85027. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Lead - Admissions Services role at honorhealth full-time or part-time?
This is listed as a Full time position. It is posted as a Lead - Admissions Services role in the 20 Deer Valley Medical Center department at honorhealth.
Which team or department does the Lead - Admissions Services at honorhealth belong to?
This Lead - Admissions Services position is part of the 20 Deer Valley Medical Center department at honorhealth. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Lead - Admissions Services position at honorhealth?
Click the "Apply Now" button on this page. You will be redirected to honorhealth's official application portal hosted on workday where you can submit your application directly.
Lead - Admissions Services
honorhealth
You'll be redirected to honorhealth's official application page on Workday.