Manager, Customer Support
kcura
Full time
Sr. Financial Systems Analyst, Order to Cash (Zuora)
kcura· LE0001 Relativity ODA LLC
About this role
Posting Type
Remote/Hybrid
Job Overview
ABOUT THE ROLEThe Senior Financial Systems Analyst serves as the end-to-end process subject matter expert for Zuora, owning platform administration and providing daily system support for Billing, Collections, and Revenue Accounting teams. This role partners closely with IT to ensure data quality, integrity, and seamless integration across Salesforce CPQ, Zuora, and downstream financial systems. The ideal candidate is fluent in both functional and technical discussions and is motivated to design scalable, future-proof solutions that support business growth and compliance.
Job Description and Requirements
WHO WE ARE
Relativity is a leading legal data intelligence company building technology that helps users organize data, discover the truth, and act on it with confidence. Our AI-powered, cloud platform, RelativityOne, transforms massive volumes of complex information into actionable insights for litigation, investigations, regulatory inquiries, data breach responses, and other high-stakes legal work where accuracy and trust are crucial.
The world’s largest law firms, corporations, and government agencies rely on Relativity’s legal AI software to securely surface and manage the most relevant and impactful information in their matters. Beyond our commercial impact, we’re deeply committed to expanding access to technology for academic institutions and supporting pro bono legal work.
WHAT WE DO
At Relativity, our team members shape how industries uncover critical insights, ensure compliance, advance access to justice and continuously evolve our platform using the latest technologies, including cloud-native architectures, AI capabilities, and modern developer tooling. Our AI powers privacy programs, identifies confidential information, and detects language indicating misconduct. We’re reimagining how legal professionals uncover truth at scale, and each team member is at the heart of that transformatio
WHAT YOU’LL DO
- Administer and own configuration of the Zuora platform, including Billing and Revenue/RevPro, to meet current business needs and support future growth
- Translate business requirements into functional specifications and solution designs
- Triage issues and identify required bug fixes for Zuora in partnership with third-party resources
- Identify process gaps, recommend improvements, and act quickly to implement solutions
- Participate in all stages of the SDLC, including QA and UAT, for Zuora-related changes and dependent system impacts
- Collaborate closely with cross-functional stakeholders to drive alignment and successful outcomes
- Ensure system configurations and processes meet audit and SOX compliance requirements
WHAT WE’RE LOOKING FOR
Required
- Bachelor’s degree in Computer Science, Information Systems, Finance, or a related field, or equivalent experience
- 5+ years of hands-on experience with Zuora Billing and Zuora Revenue/RevPro
- In-depth functional knowledge of ASC 606 revenue recognition standards
- Strong SQL skills with the ability to write clean, efficient queries
- Proven ability to partner independently with Finance and IT teams
- Strong written and verbal communication skills
- Exceptional attention to detail
Preferred
- Experience integrating Zuora with Salesforce CPQ
- Experience with Workday Financials
- Familiarity with Adaptive Planning or similar tools
WHY WE COULD BE A GREAT FIT
- Impactful Mission: Organize Data, Discover the Truth and Act on It - Our customers include Fortune 500 enterprises and leading law firms managing high stakes matters on our platform.
- Growth Path: Access to certifications, technical training, and leadership programs.
- Inclusive Culture: Community Resource Groups, belonging initiatives, and a collaborative environment. Diverse backgrounds and perspectives make us stronger.
- Community Impact: Volunteer opportunities and company-sponsored charitable programs.
- Compensation & Benefits: Competitive salary, health and retirement programs, wellness resources, discretionary time off (DTO), parental leave for primary and secondary caregivers, two annual company breaks, home office stipend, and an equity program.
Relativity is committed to competitive, fair, and equitable compensation practices.
This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.
The expected salary range for this role is between following values:
$88,000 and $132,000The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.
Required Skills:
Applications Support, Business Needs, Cross-Functional Teamwork, End-to-End Testing, Financial Systems, Project Management, Security Management, System Administration, Vendor ManagementFrequently Asked Questions
Is the salary disclosed for the Sr. Financial Systems Analyst, Order to Cash (Zuora) position at kcura?
The salary for this Sr. Financial Systems Analyst, Order to Cash (Zuora) role at kcura is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Sr. Financial Systems Analyst, Order to Cash (Zuora) position at kcura located?
This Sr. Financial Systems Analyst, Order to Cash (Zuora) role at kcura is based in 42 Locations, Alabama, Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, Washington, D.C., West Virginia, Wisconsin. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Sr. Financial Systems Analyst, Order to Cash (Zuora) role at kcura full-time or part-time?
This is listed as a Full time position. It is posted as a Sr. Financial Systems Analyst, Order to Cash (Zuora) role in the LE0001 Relativity ODA LLC department at kcura.
Which team or department does the Sr. Financial Systems Analyst, Order to Cash (Zuora) at kcura belong to?
This Sr. Financial Systems Analyst, Order to Cash (Zuora) position is part of the LE0001 Relativity ODA LLC department at kcura. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Sr. Financial Systems Analyst, Order to Cash (Zuora) position at kcura?
Click the "Apply Now" button on this page. You will be redirected to kcura's official application portal hosted on workday where you can submit your application directly.
Sr. Financial Systems Analyst, Order to Cash (Zuora)
kcura
You'll be redirected to kcura's official application page on Workday.