Director of Center for Student Achievement

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Job Description:

Job Summary

The CSA Director is a strategic leader in the student success space. In addition to advancing programs within the CSA, they partner with units across campus to advance initiatives and leverage Navigate to improve academic support and student success outcomes. This person must think critically and take action to move the Center for Student Achievement, departmental tutoring, and academic support forward.

Authority and Accountability

The CSA Director reports directly to the Associate Vice President of Academic Affairs and Student Success. Currently, three professional staff members report to the CSA Director: one Assistant Director, one Coordinator, and one administrative assistant. In addition, three-four graduate assistants report to this person. The director is responsible for day-to-day operations, the overall plan for the department, and the CSA budget. 

Required/Minimum Qualifications

• Master's Degree in Higher Education, Student Affairs, Educational Leadership, Curriculum & Instruction, or related field. 
• 7-10 years of progressive experience in academic support, learning centers, student success, or related areas.  
• Experience with academic support in a university environment.
• Demonstrated experience supervising staff and managing complex programs.
• Strong understanding of learning theory, student development, and evidence-based academic support practices.
• Excellent communication, leadership, and interpersonal skills.

Preferred Qualifications

• Doctoral degree in a related field. 
• Experience with learning analytics, assessment tools, and student success technologies (e.g., CRM, tutoring systems, case management platforms).

Additional Job Information:

The position is a full-time, exempt state role with comprehensive benefits.

Priority will be given to applicants who apply by June 19, 2026. However, the position will remain open until filled.

Please note, only applications submitted through Salisbury University’s Online Employment Application System will be considered. Any supporting documents must be uploaded with the online application, as documents sent via email will not be accepted. Additionally, three professional references will be required during the final stages of the hiring process. Candidates will be notified prior to their references being contacted.

Salisbury University (SU) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. SU is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions.