Data Intern
novozymes
Full time
Commercial Platforms Support Specialist
novozymes· 2001 Chr. Hansen A/S
About this role
Interested in a career that matters?
At Novonesis, we are driven by the power of biology to create sustainable solutions that benefit people, nature, and the planet.
The Role & Your Impact
- Internal support of the Salesforce platform incl. trouble shooting and root cause analysis (access, incidents, change requests);
- External support of digital customer facing tools (access, incidents, change requests);
- Communication to internal and external users on changes and incidents in collaboration with stakeholders in CxT;
- Training of Salesforce super users;
- Project support;
- Stakeholder management ;
- Data analysis and dashboarding;
- Conduct user acceptance testing (UAT) and collect feedback.
What you'll need to be successful in this role:
- Bachelor Degree in IT or related areas
- Fluent in English and Portuguese or Spanish, both written and spoken
- Experience in supporting user through ticketing system is preferred.
- Experience with communicating with both internal and external users on changes and incidents is required.
- Relevant bachelor’s degree and a strong interest in information technology and business processes.
- Salesforce experience (needed)
- ServiceNow experience (preferred)
- JIRA experience (preferred)
- Good analytical skills and knowledge of Salesforce reporting elements & PowerBI (preferred)
Our purpose guides the way
In Novonesis, we know that solutions rooted in biology can help solve humanity’s biggest challenges. Since we began more than a century ago, this has been our guide. It’s how we've gotten so far. And it’s how we'll impact the future. Now, more than ever, the world needs change. And with biosolutions, the possibilities for transformation are endless. If our purpose resonates with you, we encourage you to apply.
Opportunities for everyone
We are committed to an inclusive recruitment process and equal opportunity for all applicants. Therefore we ask you to apply without a cover letter or photo and instead include a few sentences in your CV explaining your motivation for applying.
We make all employment decisions based on business needs and welcome candidates with a wide range of backgrounds, including ethnicity, religion, gender, sexual orientation, age, disability, or veteran status.
Explore other openings
If this position isn’t the right fit, you may still find other opportunities with us. You’re welcome to explore open roles or create a job agent to stay connected with future opportunities at novonesis.com/Career
Frequently Asked Questions
Is the salary disclosed for the Commercial Platforms Support Specialist position at novozymes?
The salary for this Commercial Platforms Support Specialist role at novozymes is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Commercial Platforms Support Specialist position at novozymes located?
This Commercial Platforms Support Specialist role at novozymes is based in Valinhos. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Commercial Platforms Support Specialist role at novozymes full-time or part-time?
This is listed as a Full time position. It is posted as a Commercial Platforms Support Specialist role in the 2001 Chr. Hansen A/S department at novozymes.
Which team or department does the Commercial Platforms Support Specialist at novozymes belong to?
This Commercial Platforms Support Specialist position is part of the 2001 Chr. Hansen A/S department at novozymes. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Commercial Platforms Support Specialist position at novozymes?
Click the "Apply Now" button on this page. You will be redirected to novozymes's official application portal hosted on workday where you can submit your application directly.
Commercial Platforms Support Specialist
novozymes
You'll be redirected to novozymes's official application page on Workday.