Software Engineer - Java - Cambridge
worldpay
Full time
Collections Associate (B2B) - Hybrid
worldpay· DNU_FIS Management Services LLC (Use Worldpay, LLC)
About this role
Job Description
Ready to take your career global?
Make your mark at one of the biggest names in payments. We’re looking for a Collections Associate (B2B) to join our ever-evolving Finance Shared Services team and help shape the future of global commerce.
What you’ll own
- Connect with customers to help resolve past-due accounts through phone calls, emails, and other outreach methods, while working together to find payment solutions that fit their needs.
- Keep an eye on outstanding balances and proactively help customers bring their accounts up to date.
- Assist customers with billing and settlement questions, providing a positive experience and timely resolution.
- Track and share updates on account statuses and payment progress.
- Partner with teammates and support other accounting-related activities when needed.
- Take ownership of your workday by managing priorities, balancing multiple tasks, and contributing to the success of the team.
- Maintain accurate customer records and ensure information stays current and organized.
- Process customer payments accurately and efficiently.
- Record payment activity and account updates in the appropriate systems and reports.
- Jump in on additional projects and responsibilities as needed.
- What’s in it for you? This role offers hourly pay plus a monthly incentive opportunity, giving you the chance to earn even more based on your contributions and results!
What you'll bring:
High school diploma or GED required
Prior collections experience
Business-to-business (B2B) experience desired
Technical skills including Microsoft Office, Salesforce, Billing/Collections software preferred
Great verbal and written communication skills, with the ability to communicate in a persuasive and professional manner
Intermediate computer navigation and operation skills
Ability to work independently and in a team environment
Demonstrate effective people skills and sensitivities when dealing with others
About the team
Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
What makes a Globalpayer?
Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.
Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.
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EEOC Statement
Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.
If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.
Frequently Asked Questions
Is the salary disclosed for the Collections Associate (B2B) - Hybrid position at worldpay?
The salary for this Collections Associate (B2B) - Hybrid role at worldpay is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Collections Associate (B2B) - Hybrid position at worldpay located?
This Collections Associate (B2B) - Hybrid role at worldpay is based in CINCINNATI, OHIO. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Collections Associate (B2B) - Hybrid role at worldpay full-time or part-time?
This is listed as a Full time position. It is posted as a Collections Associate (B2B) - Hybrid role in the DNU_FIS Management Services LLC (Use Worldpay, LLC) department at worldpay.
Which team or department does the Collections Associate (B2B) - Hybrid at worldpay belong to?
This Collections Associate (B2B) - Hybrid position is part of the DNU_FIS Management Services LLC (Use Worldpay, LLC) department at worldpay. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Collections Associate (B2B) - Hybrid position at worldpay?
Click the "Apply Now" button on this page. You will be redirected to worldpay's official application portal hosted on workday where you can submit your application directly.
Collections Associate (B2B) - Hybrid
worldpay
You'll be redirected to worldpay's official application page on Workday.