Residential Advocate
About this role
Summary: The Residential Advocate is responsible for assisting hotline callers and supporting residents living in the emergency shelter and transitional housing apartments. Scheduled shifts are overnight and weekends.
Current shifts available:
Saturday: 1:30pm-8:45pm Sunday: 6:45am-1:30pm Sunday: 1:30pm-8:45pmEssential Functions and Responsibilities:
- Answer all hotline calls, provide crisis intervention, establish immediate needs and provide resources.
- Provide emergency assistance to residents (food, diapers and hygiene products), as needed.
- Maintain a safe, clean campus environment in coordination with residents.
- Provide basic information and referral to clients, as requested.
- Document client contacts during each shift.
- Adhere to ethical practice standards and comply with center policies.
- Participate in scheduled staff meetings and work holidays, weekends and/or overnight, as scheduled.
- Other duties as assigned.
Requirements:
- Bachelor’s degree in psychology, sociology, social work or related field is preferred
- One-year human service experience is preferred
- Additional experience may be substituted for a bachelor’s degree
- Must complete California 40-hour Domestic Violence Advocate Training
- Ability to work a flexible schedule is a must
Physical requirements:
- Primarily sedentary with intermittent standing, walking, bending, stair climbing and stooping.
- Occasional light lifting and carrying of objects weighing up to 25 lbs.
- Ability to work at a computer, including repetitive use of a keyboard and mouse.
This position is part-time, non-exempt and is paid according to federal and state laws. Candidates selected for hire are required to undergo a LiveScan background screening and TB screening.
Community Resource Center is an Equal Opportunity Employer (EOE). All employees must have the legal right to work in the United States without support; sponsorship is not available, nor is relocation assistance.
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