Bilingual Victim Advocate

About CRC: Our mission is to help our neighbors create paths to healthy food, stable homes and safe relationships. We do this through a variety of programs including emergency assistance, domestic violence emergency shelter, counseling, housing stability and access to food. Community Resource Center is widely recognized as the primary provider of social services and domestic violence programs in coastal North County San Diego, serving more than 7,200 people each year.

Position Profile: Under the supervisor of the Manager of Victim Services, the Victim Advocate provides crisis intervention, criminal justice support and advocacy services to victims of crime. The Victim Advocate assists participants in addressing their immediate crisis, accessing referrals and services, problem solving, setting, and working towards both short-term and long-term goals, including the acquisition of housing, childcare, legal services, education, and employment.  

Essential Functions and Responsibilities:  

• Provide immediate, short- term emotional and physical care for victims/survivors. 

• Assess immediate victim/survivor needs and assist with appropriate shelter placement/referral if required. 

• Provide crisis intervention, emergency assistance and associated support services to victims/survivors. 

• Perform advocacy on behalf of participants when needed with outside service providers. 

• Provide financial intervention for victims/survivors related needs. 

• Works collaboratively on a multidisciplinary treatment team.  

• Accompany participants to court/legal appointments to act as an advocate when requested/necessary and provide a legal case plan. 

• Facilitates coordination of services among various agencies; advocates for and links client to needed services.  

• Assists clients with applying for Social Security Disability, Victim of Crime compensation, and other financial benefits. 

• Serves as a client advocate and liaison with the District Attorney’s Office and Police Department for victims of crime wishing to file police reports, restraining orders, etc.  

• Document participant and collateral contacts in a timely manner. 

• Adhere to ethical practice standards and comply with CRC policies and procedures. 

• Work in collaboration with all members of the program staff. 

• Assist with the facilitation of psycho-educational groups for program participants when requested. 

• Other duties as assigned. 

Requirements:  

• Bilingual English/Spanish required; must be able to read, write, and speak both languages fluently. 

• Some human service experience, especially case management and crisis intervention; homeless intervention, mental health, or domestic violence. 

• Bachelor’s Degree in Social Work, Psychology, Sociology, or a social service-related field. 

• State certified 40-hour Domestic Violence Counselor training or complete within 90 days of hire. 

• MS Office proficiency: ability to learn the Homeless Management Information System (HMIS) Efforts to Outcomes (ETO). 

• Ability to work a flexible schedule including occasional evenings and Saturdays. 

• Ability to prioritize tasks and meet deadlines. 
  

• Must have access to reliable transportation. 

Benefits:

• Medical insurance options, including plans with 100% of employee premiums covered by the employer
• Dental and vision insurance
• Life and AD&D insurance 
• Employee Assistance Program (EAP)
• Flexible Spending Account (FSA)
  
• Four weeks of paid vacation time accrued annually 
• Paid sick time
• 11 paid company holidays 
• Simple IRA retirement plan

This position is full-time, non-exempt and is paid according to federal and state laws. Candidates selected for hire are required to undergo a TB screening and LiveScan background screening.  

Community Resource Center is an Equal Opportunity Employer (EOE). All employees must have the legal right to work in the United States without support; sponsorship is not available, nor is relocation assistance.